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By selecting this service, you agree and give permission for WM’s personnel and vehicle(s) to enter upon your property to provide services, which may include vehicle entry to a private road or driveway as needed, and you release WM from any claims for damage to your property including road surfaces caused in the ordinary course of providing the service, excepting and excluding any damage caused by WM’s negligence. In addition, you agree to provide WM with any gate or access codes necessary to provide the services.

 

FREQUENTLY ASKED QUESTIONS
Place your materials outside your home, near your front door or garage area. They must be within clear site of the Technician when he/she pulls up to your home. Materials cannot be inside of a home/garage, behind a locked gate, or in the backyard.
Our Service Technicians will arrive anytime between 7:00 a.m. and 5:00 p.m. to collect the materials on the assigned collection date. You are not required to be present during the collection.
Our Service Technicians do not ring bells or contact the resident when they arrive at your home. They are not allowed to enter homes, garages, basements, backyards, or sheds.

By selecting this service, you agree and give permission for WM’s personnel and vehicle(s) to enter upon your property to provide services, which may include vehicle entry to a private road or driveway as needed, and you release WM from any claims for damage to your property including road surfaces caused in the ordinary course of providing the service, excepting and excluding any damage caused by WM’s negligence. In addition, you agree to provide WM with any gate or access codes necessary to provide the services.

Our Service Technicians are on a separate route with different trucks than the regular trash trucks. Check the instruction sheet for your scheduled collection date. Do not place your items near your trash can on trash day.
A collection kit, with the containment bag and instructions, will be sent to you after you schedule your appointment date. If you only have unwanted electronics, then instructions will be provided via email.

 

WM Privacy Policy Update effective December 31, 2023. Privacy Policy Accept